1. The information we collect and how we use it
When you place an order, request a catalogue, or provide feedback using our website, we need to know your name and other information such as your postal address, e-mail address, telephone number and your credit card number and expiry date or bank account details etc. We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. We may also use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. We and our group companies may also wish to provide you with information about special features of our web site or any special service or products which we think may be of interest to you. We may provide this information by post, text message or email. If you would rather not receive this information please send an e-mail to firstname.lastname@example.org stating your preferences.
Privacy & Cookies
What are cookies?
Cookies are small text files which are placed on your computer when you visit a website.
Why should I be concerned?
The E-Privacy Directive asks businesses to make their online customers aware of cookie usage, so that customers may opt out if they prefer. Cookies are not computer programs and they cannot spread viruses. They cannot access other information stored on the users computer in order to get a user's email address for example.
Galleon Supplies recommends that you accept cookies from our site, as you will not be able to use our online shopping service without them, or would prevent Galleon Supplies from making future improvements to services based on tracked visitor behaviour.
However, if you wish to disable our cookies it can be achieved via your browser settings or via www.networkadvertising.org/choices. To find out more about managing cookies visit http://www.aboutcookies.org.
What cookies does Galleon Supplies use?
Galleon Supplies uses first party cookies to:
Galleon Supplies uses third party session and persistent cookies to:
Galleon Supplies work with third party suppliers such as Adroll and Google Inc who may set cookies on our website. This allows Galleon Supplies to use remarketing techniques to help target our marketing and advertising campaigns more effectively by providing internet based advertisements that are personalised to your interests.
Galleon Supplies uses web beacons to:
3. How we protect your information
The Internet is not a secure medium. However we have installed a mechanism that uses digital server identities so that you can be sure that the website you access is ours. This is done using one of the internet Trusted Certification Authorities. When you access the secure pages of our site your browser will be provided with an electronic certificate confirming that you have accessed our site and all communications will be encrypted. When you create an online order, request information or leave feedback that is then passed on to the relevant destination using the same level of encryption, this includes credit card verification. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.
4. Updating your details
If any of the information that you have provided to Galleon Supplies Ltd changes (for example if you change your e-mail address, name or payment details or if you wish to cancel your registration) please let us know. Please send an e-mail to Sales@galleonsupplies.co.uk or by sending a letter to Customer Services, Galleon Supplies Ltd Unit 1 Eden Street Coventry UK CV6 5HE
5. Your consent
6. Phone Calls
Calls are recorded for quality monitoring and training purposes