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Terms & Conditions

Privacy Statement

By using this site you may be asked for personal information, in doing so you may be requested to fill in forms on-line. This information will be used solely for the purpose of helping us give a better service to you the customer and is not used, sold or rented to any third party for marketing other products. If you receive emails from us it is for the sole purpose of promotions through our company designed to benefit you the customer, every email for promotions will carry an unsubscribe option.

We accept all of the following major Credit / Debit cards with all payments being made via our secure server.

MasterCard JCB Maestro Paypal Visa Debit
Powered by WorldPay

 

PAYMENT BY 30 DAY ACCOUNT:
To Pay on invoice, orders must be placed via the phone fax or email.
An account facility is only available to registered businesses with an acceptable credit rating as obtained by our own online check (no forms for you).
Invoices will be sent with the delivered goods.
Invoices must be paid in full within 30 days of invoice date.
Payment to be made by cheque or bacs payment.
Non payment within 30 days will result in your account being put on stop and court action to reclaim the debt.

V.A.T REGISTRATION NUMBER: GB 984 5662 68

Payment must be received in full before your item(s) is/are despatched.
All product prices, features and specifications are subject to change without notice.

Credit Card Security

The verification of your credit or debit card is carried out by WorldPay, one of the leading providers of secure online card processing in the UK. WorldPay uses 128-bit encryption and is authorised by all the major banks and card companies in the UK to carry out the processing of credit and debit card transactions.

Galleon Supplies does not have access to your card details when making purchases via this website, these are passed directly fromWorldPay in an encrypted form to your bank over a secure link. Each time you enter your credit card information, this information is only used once for the purpose of that transaction.

To check that you are on a secure page look for the following in your browser:
1. The website address when ordering begins with "https" rather than "http".
2. A picture of a locked padlock will appear in your browser.

Delivery / Postage Information

Deliveries of 2 or more cases is free of charge to mainland UK addresses.

 

 
Delivery charge on 2 or more cases *
Delivery days
Please order from
UK Mainland
Free
Next day
Germany
€ 10
2/3 days
France
€ 10
2/3 days
Republic of Ireland
€ 10
2/3 days
Netherlands
€ 10
2/3 days
Belgium
€ 10
2/3 days
Luxembourg
€ 10
2/3 days
Northern Ireland
£7
2/3 days
Channel Islands
£10
2/3 days
Scottish Highlands
£10
2/3 days
Isles off UK Mainland
£15
2/3 days
* Single case delivery charge add £5 or €5.
Add £5 for UK postcodes beginning: PO30,31,32,33,34,35,36,37,38,39,40

 

We offer free “next working day delivery” on all orders of 2 or more cases. Orders must be placed before 4pm for next working day delivery (Mon-Fri). Orders placed after 4pm will be classed as the following day.

Deliveries are made Monday to Friday and are not time specific.
A Signature is required for all deliveries and goods cannot be left in a porch etc...

After 2 failed delivery attempts the goods may be returned to Galleon Supplies by the courier. If this is so you will be responsible for the associated delivery and return costs.

All deliveries are not time specific and nor can we give an estimated time of arrival.

All orders are sent by carrier on next day carriage, but this service is not guaranteed.

Responsibility for ownership of the goods passes to purchaser once we have delivered them.

Unless otherwise advised, delivery will be made by a fully-insured courier service, within normal business hours. Damages/shortages must be notified within 3 working days of delivery. This does not affect your statutory rights.

Deliveries are made to ground floor only with direct access. We unfortunately cannot deliver to Flats etc. that are not on the ground floor or addresses with complex gate entry systems.

VAT

VAT is charged at 20% for all orders . All prices displayed are excluding VAT.

Returns

In accordance with the Distance Selling Regulations, any goods can be returned for any reason within 7 working days for a refund, less carriage costs.

If you have ordered the wrong product, it will be at your expense to return these goods to us. They need to be returned in the same packaging and in a resalable condition or you will be charge for the products.

If you receive any damaged or defective goods these will be replaced free of charge. If they are found not to be defective or damaged you will be charged for those goods.

If you have received a discounted rate on your order and you return goods that will take you below that discount rate you will then be charged the difference. e.g. 10 cases ordered and 2 returned you will then be charged the 4-9 case rate and not the 10-19 rate.

Galleon Supplies Ltd
Unit 1 Eden Street
Coventry
West Midlands
CV6 5HE
United Kingdom

Customer Service

Should you have any feedback with any part of our service or comments on how it could be improved, please do not hesitate to contact us, whereby we will reply initially within 1 working day.

By Telephone: 0844 858 4545

By Email: sales@galleonsupplies.co.uk

By Post :
Galleon Supplies Ltd
Unit 1 Eden Street
Coventry
West Midlands
CV6 5HE
United Kingdom

Safety

Safety notice: Some items sold on this website may contain small parts & are not suitable for children. Please dispose of all packaging safely.

Product Description

Details of sizes, dimensions and colours will be given on the relevant product information pages, as provided by our manufacturers. All our descriptions & photos are provided to assist our customers. Sometimes there may be slight variations in colours in the photos provided due to customer’s monitors & web browsers in use. We will always endeavour to ensure that our descriptions & photos are up to date and as accurate as possible.

Terms & Conditions

RETENTION OF TITLE:
All goods remain the property of Galleon Supplies until payment is received in full.

OPENING HOURS:

9.00am – 5.00pm Monday – Friday

DELIVERIES:
FREE DELIVERY ON ANY 2 OR MORE CASES !!!! (UK Mainland Only)
All orders placed before 4pm will be delivered next working day (Monday – Friday).

Single Case orders add £5.00 delivery charge

PRICING:
Prices exclude vat:
FREE DELIVERY ON ANY 2 OR MORE CASES (UK Mainland)
BUY ANY 4 CASES AND ONLY PAY THE 4-9 CASE PRICE ON EACH ITEM 
BUY ANY 10 CASES AND ONLY PAY THE 10-19 CASE PRICE ON EACH ITEM 
BUY ANY 20 CASES AND ONLY PAY THE 20 + CASE PRICE ON EACH ITEM 

Customer Satisfaction Guarantee

At Galleon Supplies we want you to be completely happy with your purchase. If for some reason this is not the case please contact us on receipt of your order and we will act promptly to solve the problem